Vince takes on tip culture, service standards, and the expectations we place on restaurant employees in America. Drawing from his recent dining experiences in Italy, he compares the two approaches to hospitality and explores how tipping influences service, guest expectations, and the relationship between restaurants, employees, and customers.

Is American service actually better? Should American restaurant owners pay higher wages & eliminate tipping?

In this introductory episode, Vince shares why he is rebooting his podcast, and what listeners can expect moving forward.

From restaurant operations, profitability, and hospitality to tipping, inconsistent income, financial stability, and personal growth, this show will bring together the perspectives of owners, managers, employees, and guests.

If you own a restaurant, work in the industry, or simply love restaurants, this show is for you.

This time, I'm the one BEING interviewed! Hi I'm Vince Lanni, Owner of Serve Up Strategies and a long time, sought after bar & restaurant leader based in Nashville TN. I help bars & restaurants reduce waste, streamline operations, and boost sales organically. Most bars & restaurants leave money on the table, don't have systems to grow, and a lot is left to be desired in our industry in regards to leadership. Every other industry focuses on leadership development, Why not bars & restaurants?

Listen & follow for more..

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Let's try some CHOCOLATE! Not only that, but learn about Olive & Sinclair, the business. The owner of O&S, Scott Witherow, brought us some chocolate to taste today and shared his passion and process of chocolate making! Find Olive & Sinclair chocolates & caramels at many retailers around Nashville, Take a tour of their facility, or buy online! A great gift to ship to your friends and family or treat yourself!

Follow for more! @talkingchocolates @oliveandsinclair on Instagram!

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Adam Larson, You might know him from his appearances on MTV's The Challenge & Road Rules, but Adam has a long background in Hospitality and wine & spirit sales. Listen as Adam Provides insights on his different roles and the industry itself. Adam and I connected at a dinner in Charlotte NC and have enjoyed talking about the business with each other, we thought you might like to listen in! We have some exciting things in the works together as well!

Follow @dadamlarson on Instagram, tune into The Challenge All Stars 5 coming out soon, and for more episodes subscribe & follow @talkingchocolates on Instagram!

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Talking Chocolates and Hospitality with Multi-Restaurant Owner, Sean Lyons! We Discussed many things on this episode from mindset of leadership and creating a great workplace culture, to opening multiple locations, and of course, chocolate. Sean has a great attitude and way of operating his Restaurants, it shows in his teams work and in the guest experience. To see what I'm talking about, be sure to check out Germantown Cafe, Park Cafe, and Karrington Rowe!

Follow on Instagram and Subscribe for New episodes every 2 weeks!

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Owner of D'Andrews Bakery in Downtown Nashville, 2024 semifinalist for the James Beard Award, David Andrews. Listen as David and I talk chocolates, as well as his culinary journey to New York & back. David has a true lead by example mentality as he motivates his staff towards continued success! Listen to his thoughts on hospitality, leadership, and more about his business. I've been to the bakery several times myself and everything I've had, from experience & atmosphere, to fresh and delicious tasting sandwiches and baked goods, is 10/10.

Don't forget to Follow/Subscribe for more!

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