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When most people shop in a store and can’t find something, what do they do? They ask someone.
When people shop online, they don’t have that option. Instead, they type in a few keywords or use facets and filters to narrow down the inventory.
Clearly, the in-store option is the most efficient, but with 218.8M online shoppers in the US alone, a good portion of your customer base won’t ever step in your store, assuming you even have one. Whether you are a big brand like Home depot with 1 million products, Safeway with over 11k or a small or medium business with 500+, product discoverability is key in the customer journey.
Today it’s simple to bring the convenience of in-store support to the eCommerce experience. And by increasing the speed of discovery and adding to cart you retain goodwill with the customer for more complex tasks like checkout. And that’s important when 80% of carts are abandoned because of friction.
A voice UI or better yet, a digital assistant can aid in removing all friction in your customers finding what they are looking for. Don’t you owe it to them, and ultimately to the business to bring every efficiency you can? Especially when the benefits are calculable. Take a look!
Please subscribe to our monthly newsletter if you’d like to keep up with the work Voicify is doing and our most current content and events. If you have questions about how Voicify can help you deliver custom voice experiences, please don’t hesitate to contact us for a no-cost, no-commitment conversation.
We’re here to help and believe in the power of conversation.
Platform
Channel Distribution
Global Scale
Headless Voice CMS
Cloud Voice CMS
Voice Media Manager
Voice Personalization
Security & Privacy
Voicify Integrations & Customization
Voicify Modules
Supported Integrations
Voice Analytics
All Features
Solutions
For Marketers & CX Professionals
For IT & Developers
Media & Advertising
Sports & Entertainment
Retail
CPG
Restaurants & Hospitality
Travel
Government
Utilities
Healthcare
Financial Services
Higher Education
Resources
Knowledge Center◹
Articles
Agency Partners
Events
Company
Privacy Policy
Careers
Helpful Links
The Modality Framework
Google Actions
Bixby Capsules
DialogFlow
Chatbot Platforms
Conversational AI
Conversation Maturity Model
Video Demonstrations
Voicify Feature Friday Videos
Voice Apps & Voice Assistants
Alexa Routines & Alexa Skills
Chatbots
Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525
Copyright © Voicify, LLC. 2021. All rights reserved.
Voicify Conversation Experience Platform™
Voicify Voice Content Management System™
The post Voice UI brings in-store convenience to digital channels appeared first on Voicify.
When most people shop in a store and can’t find something, what do they do? They ask someone.
When people shop online, they don’t have that option. Instead, they type in a few keywords or use facets and filters to narrow down the inventory.
Clearly, the in-store option is the most efficient, but with 218.8M online shoppers in the US alone, a good portion of your customer base won’t ever step in your store, assuming you even have one. Whether you are a big brand like Home depot with 1 million products, Safeway with over 11k or a small or medium business with 500+, product discoverability is key in the customer journey.
Today it’s simple to bring the convenience of in-store support to the eCommerce experience. And by increasing the speed of discovery and adding to cart you retain goodwill with the customer for more complex tasks like checkout. And that’s important when 80% of carts are abandoned because of friction.
A voice UI or better yet, a digital assistant can aid in removing all friction in your customers finding what they are looking for. Don’t you owe it to them, and ultimately to the business to bring every efficiency you can? Especially when the benefits are calculable. Take a look!
Please subscribe to our monthly newsletter if you’d like to keep up with the work Voicify is doing and our most current content and events. If you have questions about how Voicify can help you deliver custom voice experiences, please don’t hesitate to contact us for a no-cost, no-commitment conversation.
We’re here to help and believe in the power of conversation.
Platform
Channel Distribution
Global Scale
Headless Voice CMS
Cloud Voice CMS
Voice Media Manager
Voice Personalization
Security & Privacy
Voicify Integrations & Customization
Voicify Modules
Supported Integrations
Voice Analytics
All Features
Solutions
For Marketers & CX Professionals
For IT & Developers
Media & Advertising
Sports & Entertainment
Retail
CPG
Restaurants & Hospitality
Travel
Government
Utilities
Healthcare
Financial Services
Higher Education
Resources
Knowledge Center◹
Articles
Agency Partners
Events
Company
Privacy Policy
Careers
Helpful Links
The Modality Framework
Google Actions
Bixby Capsules
DialogFlow
Chatbot Platforms
Conversational AI
Conversation Maturity Model
Video Demonstrations
Voicify Feature Friday Videos
Voice Apps & Voice Assistants
Alexa Routines & Alexa Skills
Chatbots
Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525
Copyright © Voicify, LLC. 2021. All rights reserved.
Voicify Conversation Experience Platform™
Voicify Voice Content Management System™
The post Voice UI brings in-store convenience to digital channels appeared first on Voicify.