Gain Your Edge is a twice-monthly podcast on all things IT. This week’s guest is Shana Mallin. Shana is Director of Customer Premise Equipment with Frontier Communications, and she has 24 years of experience in telecommunications technology. Shana and her team work with businesses of all types and sizes to help identify ways to increase revenue, decrease costs and improve customer service via technology. During this episode, Shana mentioned several resources and references which are presented below for your enjoyment.

During this episode, Shana mentioned several resources and references which are presented below for your enjoyment:

Definition of VoIP

MiCollab by Mitel

MiTeam Collaboration Software by Mitel

Frontier AnyWare

Gartner – Magic Quadrant Ratings

Frontier Business Edge – CPE

“Chicken Farming for Dummies” on Amazon

 

Contact Shana Mallin via LinkedIn

 

Host Skip Lineberg

Subscribe via iTunes

 

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