About This Episode: Walk the Talk Wednesday Speak So Clients Actually Listen Communication is one of the most powerful tools a groomer has, but it is also one of the most misunderstood. In this episode, we explore how to speak so clients truly hear you. You will learn how to educate instead of explain, how to shift your tone to create calm authority, and how to replace defensive habits with confident language that builds trust and respect. Whether you are tired of repeating yourself or ready to strengthen your professional voice, this episode will give you the clarity and confidence to lead every client conversation with ease. Listen now and start transforming your words into your most effective grooming tool.

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