Why do good carers leave… even when you’re paying them fairly?
Why doesn’t “more money” fix morale, retention, or engagement?

In this episode of the Walking with Walfinch podcast, we’re joined by Shilpi, Walfinch franchisee for Harrow and Brent, to unpack the real reasons staff don’t feel valued — and why pay is rarely the root problem.

Shilpi shares honest, frontline insight from running a successful home care franchise, covering:

• Why staff recognition matters more than pay rises

• The biggest mistakes care businesses make when trying to “motivate” teams

• How leadership, communication, and trust impact retention

• What carers actually want from their employer

• Practical ways franchise owners and care managers can make staff feel valued — without throwing money at the problem

If you’re a care business owner, registered manager, care coordinator, or anyone struggling with staff retention in social care, this episode is essential listening.

At Walfinch, we believe care is about people — not just processes. This conversation cuts through the noise and gets to the truth.

In this episode CEO Amrit talks to the manging directors from Hampton Twickenham & Virginia Water about their journey in Walfinch from start to present and how they overcame their difficulties running and business together!

Russell Ford joins Walking with Walfinch to explain why a franchise can give new business owners a stronger, safer, and faster route to success than operating independently. From reduced risk to built-in operational support, he breaks down the real-world benefits that make franchising a powerful model in today’s home care industry.

If you're exploring how to start a care business, comparing franchise options, or want a clearer view of the UK's social care landscape, this episode delivers the insight you need.

In this episode of Walking with Walfinch, we sit down with Professor Martin Green OBE to hear his remarkable journey through social care. From his early experiences to becoming one of the UK’s leading advocates for change, Martin reflects on the challenges, achievements, and future of the sector.

An inspiring listen for anyone connected to care—professionals, families, or those simply curious about the evolving landscape of social care.

In this episode of Walking with Walfinch, we’re joined by Freddie’s Flowers for a blooming conversation about the power of flowers, wellbeing, and how simple joys can transform daily life. 🌸

From the story behind the UK’s favourite flower subscription to the surprising ways flowers boost mental health and community spirit, this is an uplifting discussion that connects lifestyle, care, and thriving at home.

Perfect for listeners interested in social care, wellbeing, lifestyle, entrepreneurship, and the role of nature in our lives.

In this episode CEO Amrit talks to Tracy Lezar about her journey in Walfinch from start to present!

In this video Amrit talks to Greg Renk Walfinch Mid & South Buckinghamshire how he grew his business in the Walfinch Franchise

From the frontline to the boardroom.

In this episode, Walfinch’s founder speaks with Raina Summerson about her inspiring journey from working as a care worker to becoming CEO. They discuss the lessons she learned along the way, the challenges she faced, and what her story means for anyone looking to build a career in care.

It’s proof that ambition, resilience, and compassion can take you all the way to the top.

From Home Manager to CEO — in this episode of Walking with Walfinch, we uncover the journey of Majesticare’s CEO. Hear how dedication, leadership, and a people-first approach transformed a career in care into an inspiring success story.

Perfect listening for anyone in the care sector, aspiring leaders, or those who want to understand what it really takes to thrive in social care.

Follow Walking with Walfinch for more conversations with the people shaping the future of care.

What’s the future of home care — and how do we ensure carers get the recognition they deserve?

In this episode, Walfinch’s founder sits down with Liz Blacklock, Chief Executive of NACAS, to discuss the realities of working in care, the role of NACAS in supporting frontline staff, and how we can collectively raise standards across the sector.

It’s a candid conversation about the challenges, the opportunities, and the path forward for home care in the UK.