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Want better retention? Double down on what your customers really want | Steven Cohn (Founder @ Winware)
Steven Cohn is the co-founder of Winware, an AI company dedicated to helping product-led teams improve customer satisfaction, reduce churn, and increase trial conversion rates. With a background as a successful serial entrepreneur, Cohn brings a wealth of experience and a unique perspective on how product makers can harness AI and data analysis to drive value for customers and businesses alike. Here’s an overview of our discussion:
Introduction (00:00
Winware's journey (05:32)
Reducing churn with AI (29:09)
AI and product teams (34:15)
Leveraging AI for marketing (37:59)
The future of AI (41:29)
Where to find Steven Cohn:
• Winware
Where to find Max:
• PlayerZero
View all episodes
By PlayerZeroSteven Cohn is the co-founder of Winware, an AI company dedicated to helping product-led teams improve customer satisfaction, reduce churn, and increase trial conversion rates. With a background as a successful serial entrepreneur, Cohn brings a wealth of experience and a unique perspective on how product makers can harness AI and data analysis to drive value for customers and businesses alike. Here’s an overview of our discussion:
Introduction (00:00
Winware's journey (05:32)
Reducing churn with AI (29:09)
AI and product teams (34:15)
Leveraging AI for marketing (37:59)
The future of AI (41:29)
Where to find Steven Cohn:
• Winware
Where to find Max:
• PlayerZero