In this episode of the International Educator podcast, we talk with David Di Maria, EdD, author of the recent NAFSA publication Achieving More With Less: Lean Management in the International Student Office.

Di Maria discusses the eight most common types of waste found in most international offices; how to identify and eliminate waste; challenges to implementing new processes; how to know when the time is right to make changes; and how many concepts of wastefulness are consistent across cultures and industries.

Learn more in  Achieving More With Less: Lean Management in the International Student Office, available in the NAFSA shop, and watch Di Maria's author talk about the book.