In this episode of the Waste World Podcast, Gage Edwards spoke with Joseph Blackman, founder of Vitendo Training Solutions, about how video-based training can help utilities capture knowledge and pass it on to the next generation of workers. Blackman’s approach focuses on turning real-world expertise from veteran operators into short, practical training videos that can be accessed in the field when workers need guidance.

In the episode, Blackman explains how “just-in-time training” allows workers to learn tasks at the moment they need them rather than sitting through lengthy classroom sessions or manuals they may not remember later. By embedding quick instructional videos into workflows, utilities can give employees immediate access to operational guidance while improving consistency, safety and accountability across teams. The model mirrors how people already learn outside of work, using short online videos to troubleshoot problems and develop new skills, making training more accessible for the next generation entering the industry.

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