In this episode we sit down with our water quality laboratory manager Michelle Anderson to discuss emerging Rules and Regulations. Learn about how water regulations are made, our Consumer Confidence Report, and current hot-topic regulations. Listen on Spotify or Apple Podcasts, or by visiting waterone.org/podcast.

Links:

• CCR: waterone.org/2026Report • Service Line Lookup: waterone.org/LineLookup • Water Quality homepage: Waterone.org/waterquality • Lead & Copper: Waterone.org/lead • PFAS: Waterone.org/PFAS • NotifyJoCo: notifyjoco.org • More information about contaminants and potential health effects can be found at the Environmental Protection Agency's Safe Drinking Water Hotline at (800) 426-4791 or at epa.gov/safewater

We are back for the first episode of our third season! In this episode we sit down with Production Supervisor Curt Vogel and talk about how we take raw water from the Missouri and Kansas Rivers and turn it into the award winning tap you know and love. It is a fantastic deep dive into the water treatment process, so grab some water and take a listen!

Helpful Links:

• waterone.org/treatmentprocess
• waterone.org/smartwatering
• tower2tower5k.org

To wrap up season two of Water You Talking About, enjoy this special episode where we dive into our favorite moments of the season! You can listen to the podcast on Spotify and Apple Podcasts, as well as at waterone.org/podcast. Don't forget to share it with family and friends! A big shout out and thank you to all of our guests this season: Shane Hoffman, Kelly Fry, Tayler Loudermill, Scott Bundi, Brandon Vallejos, Steven Andersen, Elaine Corbin, Essence Henley, Lindsay Stimatze, Darci Meese, and Ellen Parker! Fill out our survey here: Water You Talking About Podcast Survey – Fill out form

The next episode of Water You Talking About is available now! In this episode we dive into all this water law with special guests Darci Meese and Ellen Parker. Learn about the basics of water in government, current high profile legislations, and get a peak into the day in the life of a WaterOne Lawyer!

Tune in by searching "Water You Talking About" on Spotify or apple podcasts and by visiting waterone.org/podcast.

Helpful Links:

• Kansas Statute 19-35 : https://ksrevisor.gov/statutes/ksa_ch19.html
• Transcript: www.waterone.org/podcast

In this episode we look into everything that goes into our award winning Customer Service. We talk with Elaine Corbin, Essence Henley, and Lindsay Stimatze about what our customer service department does, go over frequently asked questions, and learn about what a day in the life of customer service looks like. Support us by giving us a follow and sharing with your friends and family!

Links from todays Episode:

• To view customer satisfaction scores: Waterone.org/culture
• To view or pay a bill: Waterone.org/mybill
• To view your usage and set alerts: Waterone.org/Usageandservices
• To sign up for Notify JoCo: Notifyjoco.org

Thank you for listening!

Today on Water You Talking About we dive into why main breaks occur, how we fix them, and what comes next after a main break. Communications Specialist McKenzie VanMeerhaeghe sits down with Distribution Tech Brandon Vallejos to learn about the main break process, and then speaks with Restoration Contract Coordinator Steven Andersen about the restoration process. It is going to be a fantastic episode!

Episode Links:

• To learn more about main breaks visit:
  • Waterone.org/mainbreaks
• To learn more about restoration visit:
  • Waterone.org/restiration
• If you want to reach out to our restoration team email:
  • [email protected]

To kick off National Drinking Water Week, we are releasing the next episode of our podcast, Water You Talking About! This episode is all about our education and outreach program. We sit down with several key members of this program, learn all about its history, and get an in-depth look at our Quench buggy! Listen today at waterone.org/podcast or by searching for us on Spotify and Apple Podcast.

Links:

• Waterone.org/oureach

Welcome back to season two of Water You Talking About! In this episode, learn all about WaterOne's Annual Budget Process with Shane Hoffman. We cover our rate structure, break down our annual expenditures, look at how we plan our annual budget, and more. You can access an additional transcript for this episode at waterone.org/podcast.

Links from the episode:

• WaterOne.org/budget
• Tower2Tower5k.org

The season finale of our podcast is here! Get an exclusive inside look into life at WaterOne, with special guest John Leroy. A full transcript of this episode is available at Waterone.org/podcast.

Links: - To learn more about career opportunities, visit waterone.org/Careers

Thank you for listening! Don't forget to share with friends and family and look us up on Spotify and Apple podcasts to follow and support our podcast!

Today we embark on a deep dive into our water process! We talk with Brad Ebinger, who is a Supervisor of the Microbiology and Field Section at our Water Quality Laboratory. A full transcript of this episode is available at Waterone.org/podcast.

Links: - To learn more about our water process visit waterone.org/OurTreatmentProcess - To view our water quality report visit waterone.org/2024report

Thank you for listening! Don't forget to share with friends and family and look us up on Spotify and Apple podcasts to follow and support our podcast!