Welcome to Episode 13 of our podcast! Today, we're delving into the dynamic world of home security and automation with two industry leaders: Jim Davis, the visionary President of Builder Systems Group (BSG) Home Security based in Texas, and Robert Lozano, the branch manager at WAVE Electronics in San Antonio.
BSG's journey began with a modest start, wiring up security systems in individual homes. Fast forward to today, and they're overseeing an impressive 7,000 home installations annually!
Jim, the driving force behind BSG's success, attributes much of this accomplishment to their pivotal partnership with WAVE Electronics. Together, they've expanded their reach from San Antonio to Austin, Houston, and beyond. Recently, BSG was acquired by Chorus Smart Secure, based in Birmingham, Alabama, and has adopted the same market approach, developing a multi-branded business model focused on making smart security simple.
In our conversation, Jim reveals the key elements underpinning their flourishing partnership: a seamless shopping experience, access to cutting-edge technology, competitive pricing, extensive inventory, strong branch relationships, and a steadfast commitment to exceptional customer service and training.
We also take a deep dive into BSG's dedication to keeping their staff up to date on the latest products and technology through comprehensive training sessions. Jim shares their transformative journey from traditional methods, like truck sticky notes and legal pads, to embracing the digital age with a dynamic website and a vibrant social media presence.
Eager to learn more about BSG in Texas? Head over to their website at bsgtexas.com. And if you're interested in joining the WAVE Electronics family as a dealer, don't hesitate to visit wave-electronics.com/dealer-application.
Stay tuned for more enlightening discussions on custom integration and the evolution of smart homes!
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