08.10.2018 - By Jeanne Bliss
In today’s episode, I chat with Daniel Coullet, Senior Vice President of Customer Success and Experience, and Elizabeth Curtin, Customer Experience Practice Manager at PTC, about defining customer success and the value of designing a customer room to enhance employee and customer experience. PTC is a B2B global software company that offers a technology platform and solutions to help companies design, manufacture, operate, and service things for a smart, connected world. Get show notes and more information at customerbliss.com/cb114