This is the second of a six-part series about a practice in Systemic Renewal called 'Following Favour.' An often neglected aspect of systemic change is the 'who' question. How do you get the right people on the bus and the wrong people off the bus? In this episode, Heather draws from Jim Collin's research to unpack why starting small and slow wins the day. She describes what research reveals are key strategies for attracting the right people, repelling the wrong people and developing a succession plan.