We’re joined by Florida’s CFO Jimmy Patronis to explore what recourse you have if your insurance company still hasn’t covered your hurricane-related claims. He’s head of the Florida Division of Consumer Services , whose insurance specialists are standing by 24 hours a day to field consumer complaints. Once a complaint has been filed, insurance companies, by statute, have just 20 days to respond to the Department. You can find out what your rights are as a residential property policyholder in the