Craig Faiers, the commercial director at arcsystems, speaks about the starting point of their msp journey and how the security solutions impact their technical and also their sales organisation.

Craig says, among other things, "When we have more control over things, and it sounds a little strange that we want control, but we do that because that means we can move the things that are a problem. For us, it was all about the people providing the technology and service to get the topic covered as quickly as possible and prevent less time".

I hope you enjoy this interview with Craig Faiers and that you gain some exciting insights.

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