In this episode Lubna speaks with Len Brooks & Taje Mohabir, both senior leaders at CGI. They speak about Business Process Outsourcing (BPO) & Intellectual Property (IP), and CGI's capabilities in these areas. They also discuss automation, streamlining processes, modernization, smart bots/chats, and the potential of ChatGPT. Is it possible to modernize existing technology while mitigating risk? What does the future back office look like?

YouTube Channel - https://www.youtube.com/playlist?list=PLJ8nM0Tn1J4hQDuZgi-VCwcKwVmnEwBkM