Sign up to save your podcasts
Or
Share WebPT Chief Customer Officer strengthens the customer experience
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
WebPT Chief Customer Officer strengthens the customer experience
What does a Chief Customer Officer actually do? And how is it evolving in the age of AI and digital transformation within the CX world?
We explore the intersection of healthcare, technology, and human connection with WebPT's Chief Customer Officer, Suzanne Cogan. Suzanne discusses the growing importance of the CCO role and how innovation and empathy are combining to enhance member and patient experiences in healthcare.
View all episodes
By Elizabeth Glagowski
3.7
33 ratings
What does a Chief Customer Officer actually do? And how is it evolving in the age of AI and digital transformation within the CX world?
We explore the intersection of healthcare, technology, and human connection with WebPT's Chief Customer Officer, Suzanne Cogan. Suzanne discusses the growing importance of the CCO role and how innovation and empathy are combining to enhance member and patient experiences in healthcare.