The Inference Show

WebRTC Ventures CTO on the Tech Behind Zoom, Telehealth & Real-Time AI Communication


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In this episode of The Inference Show, we sit down with Alberto González, software architect, long-time CTO, real-time communications expert, and one of the earliest engineers at WebRTC Ventures. For more than a decade, Alberto has helped companies across industries build scalable, low-latency audio-video platforms powering telehealth, live streaming, customer support, online education, and virtual collaboration.


From startups to Fortune 1000 companies, his work spans real-time media pipelines, distributed architectures, and advanced voice-AI integrations that are redefining how humans, and now agents, communicate.


Alberto takes us deep into the world of real-time communication and shares:


- How WebRTC actually works under the hood, from UDP/TCP foundations to congestion control, codec behavior, and the invisible engineering that keeps video calls running.

- The origin story of WebRTC, how a handful of engineers standardized the protocol years before the world needed it and why the pandemic proved its importance.

- The evolution of real-time applications, from human-to-human communication to human-to-agent and eventually agent-to-agent coordination.

- The rise of voice AI, including call-center copilots, training simulators for counselors, and intelligent customer interaction systems.

- How AI is reshaping development workflows, from contract updates, code reviews, and prototypes to new expectations in hiring and technical interviews.

- Why open-source contributions, public work, and continuous learning matter more today than ever for early-career engineers.

- His journey from Spain to becoming CTO at a U.S. tech company, including culture shocks, early engineering experiences, and lessons learned leading global teams.


About Dr. Manish Arora


Dr. Arora is the co-founder of LearnDesk and Insaito, where he leads marketing and sales. He has grown LearnDesk into a global platform supporting over 25,000 businesses and is now focused on Automatan, an AI platform for automating business workflows. With 80+ patents and decades of industry experience, Dr. Arora brings deep technical and strategic insights to every conversation.


The Inference Show🔗 Automatan: https://www.linkedin.com/company/automatan-ai🔗 Insaito: https://in.linkedin.com/company/insaito-inc🔗 Dr. Manish Arora: https://www.linkedin.com/in/manish7901🔗 Vivek Puri: https://www.linkedin.com/in/vivpuri🔗 LearnDesk: https://www.learndesk.us/🔗 Insaito: https://www.insaito.com/Want to be a guest? Email us at [email protected]

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