Show Opening... But first (0:33); Mounting frustration among Canadians re CERB repayments and asking the govt to show compassion re these CRA notices to Canadians (22:38); SARS didn't prepare the hospitality industry for the prolonged impact of COVID-19 (44:30); Dress pants optional: How retailers are dealing with changing consumer habits (1:05:20); Health Canada approves Pfizer COVID-19 vaccine (1:28:23); Explore Waterloo Region: Waterloo Region United campaign (1:49:18)