Episode #100 This week, we talk about Orangetheory Fitness, but NOT about fitness! Confused? Listen in! We talk about the lifetime value of a customer, client, or friend. We also tackle the importance of first impressions and how actually caring is different from just being friendly. Next, we talk about hearing from the heart and leading by the hand, finishing with retention strategies.

• LeaderTribe
• 3 Small Steps to Launch Leadership Growth
• 3 Morning Steps to Maximize Your Day
• Orange Theory Fitness
• Unbelievably Good 2 Minute Video on the Difference Between Empathy and Sympathy
• Don't Be a Sponge, Be a Trampoline!
• S.T.A.Y. Stop Talking About Yourself
• What Great Listeners Actually Do
• The Lost Art of Listening
• Your connections determine your impact
• The Importance of Vulnerability
• Tribehub