Knight Models released the cast of The Big Bang Theory in their Justice League Halloween costumes this week, to an extremely polarized response.  But what lies behind this decision, and why is the anger of a good portion of their players so great?

 

In this episode, I look at the history of Knight Models, their relationships with their licensors, and their (lack of) good customer service, quality management and business strategy and ask if there's any way back for them.