This show is dedicated to shining the light on the heroes of our industry. I believe hospitality is a noble industry and everyone in it is unbelievably important whether you own, operate, cook serve all these positions are extremely important to society, more so than people give us credit for.I believe hospitality is a noble industry and everyone in it is unbelievably important. This show us here to prove that by showcasing that people who are doing it right, and making an impact and more importantly, helping their guests create and celebrate special moments. From my days as a teenage dishwasher, to the maitre D of the dining room at the Ritz Carlton in San Francisco, I have worked with businesses around the country to help them elevate their guests experience, operations, and profits, while reminding them just how much fun this business can be when done right. We know that we're really in the business of providing amazing memorable guest experiences. So throughout this entire season we're going to be focusing on what's working, what's not and the industry professionals, we should be paying attention to. I'll be highlighting some of the hottest trends that are shaping the way we work today. I'll be sharing some of the best practices, I've learned on the job and as an owner of an award winning restaurant.  I'll be interviewing special guests who will be opening up and sharing what's worked for them, their customers, their staff. So I invite you to join me on this journey by subscribing to the show. And please don't miss out on these special important insights. Next week I'll be zooming out and focusing on what service really means and why some people in the business actually might have it accidentally backwards. And why that could be causing a lot of big issues facing our industry and many other businesses today. So stay tuned, hit subscribe, and please, if you have any questions, email me at [email protected].