In the debut episode of CCI Drive Time, Steve introduces the podcast and explains its purpose: helping laundry equipment distributors stay educated, confident, and effective while on the road. He shares why payment systems should be positioned not as an add-on, but as the operating system of a laundromat—and how leading with solutions (not just price or equipment) can set distributors apart. This episode lays the foundation for future discussions around card systems, common objections, product positioning, and real-world sales scenarios designed to help distributors sell smarter and close more deals.