Tyler sits down with Melanie Sears, RN, MBA, PhD. to discuss her book, Humanizing Healthcare, in which Dr. Sears talks about her efforts to implement Non-Violent Communication in healthcare.  They talk about some of the injustices that Dr. Sears witnessed over the course of her impressive career, along with a very important solution that Dr. Sears offers to the healthcare community.  Dr. Sears also happens to be a certified non-violent communication trainer, so she illuminates the components of NVC and offers a primer on how to bring a healthier form of communication into your relationships.