StarrCast

Wellness Trends Through an Operations Lens; Jessica Shea, VP of Wellness for Hilton Americas


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Every year, wellness is included on more trend lists from popular publications and thought leaders, but it can be difficult to discern a trend from a fad. Business management has to navigate these forecasts to ensure their business is providing options that are sought after, but not too far ahead of the curve. Jessica Shea, VP of Wellness, Retail and Leisure Operations for Hilton Americas, helps us to find the practical applications in the haystack.

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