If you were the CIO of a major bank responsible for the importance of  information technology, what do you think that your #1 job  responsibility would be? If you are guessing “keep the bank’s systems  secure” then good news, you’d be close, but you’d still be missing the  point. 

It turns out that a bank’s CIO’s most important job is ensuring that the people who have trusted the bank with their money are able to both see and access it.  

Over at the major American bank, Wells Fargo, their CIO has just  dropped the ball and their IT systems were down for two days. This means  that people could not access their money. Not a good scenario.