Lay-by is a consumer-friendly way to buy items should you not have enough cash to buy outright. Wendy Knowler chats to a consumer who was denied his deposit when wanting to retract his lay-by deal.

Wendy Knowler’s lowdown on lay-by

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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Wendy Knowler’s lowdown on lay-by

Wendy Knowler’s lowdown on lay-by