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In March 2020, Wendy's launched their biggest gamble—a $20 million breakfast program to challenge McDonald's dominance. Days later, the world shut down. Instead of retreating, they did something extraordinary. Discover how strategic adaptability, operational simplicity, and digital innovation transformed a potential catastrophe into breakfast success during the most challenging circumstances imaginable.
By Shah M M, Industrial Designer, Business Strategy Consultant. [email protected]In March 2020, Wendy's launched their biggest gamble—a $20 million breakfast program to challenge McDonald's dominance. Days later, the world shut down. Instead of retreating, they did something extraordinary. Discover how strategic adaptability, operational simplicity, and digital innovation transformed a potential catastrophe into breakfast success during the most challenging circumstances imaginable.