On the BBC’s Scam Safe Week, Holly & the team investigate a scam holiday booking and try to track down the fraudsters behind it.

When Claire booked a stay at a holiday villa for her family she had no idea that the person she’d booked with was a scammer. Alarm bells started ringing when the listing disappeared from the website & she feared she’d lost nearly £3,000.

Claire set out to get her money back and find out who was responsible for scamming her, so she contacted Consumer Fight Back.