Tom Jennings, vice president of professional development for the World Floor Covering Association (WFCA) and chairman of the All Industry Installation Task Force from TISE 2017, provides an update of the activities of the task force, including reaching installation and training curriculums. Jennings also talks about the pros and cons of employee vs. contractor installers, the popularity among retailers of shifting employee contractors, and the changes taking place among retailers in the industry with regards to the levels of service they should offer.