Intrepid Travel CEO James Thornton knows what purpose-led leadership actually looks like when the world won’t sit still.
He talks about swapping the City of London for a then-tiny adventure operator, steering Intrepid towards a billion in revenue while keeping its B Corp backbone intact, and why banning elephant rides changed both his brand and the wider industry. We also discuss keeping your head in a crisis (pandemics, politics, earthquakes) and the finer points of a “casual leadership” style.