Clearing The Haze

What About The Aggressive Donor? NDASA Conference Reflections _075


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In this week's episode, we cover another question and concern I was hearing and asked about: how do we deal with aggressive donors, especially when confronted regarding adulterating their specimen or using synthetic urine. This was a topic that was covered as well by George Gilpatrick in his course: Conflict Management.

In this episode, we talk about some techniques that can be used and how to confront a donor and avoid conflict or unpredictable behavior

Ed Mylett- Mastering Listening:

https://youtu.be/rdaXfnsmrbM

If you have a topic you would liked to have featured on Clearing The Haze please email me at : [email protected] or schedule a Zoom call using My Calendly Link:

https://calendly.com/chuck-coloradomdtesting

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https://www.tonygrebmeier.com/befulfilled-journal

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Clearing The HazeBy Chuck Marting

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