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April 10, 2026

What AI Can't Do (and Why It Matters) — The Behaviorist: Unplugged

34 minutes

AI can write your emails, simulate empathy, and automate nearly anything — but can it build a community? Can it forgive? Can it truly lead?

In this episode of The Behaviorist: Unplugged, Kedren Crosby sits down with Work Wisdom Director of Communications, Hunter Smith, for a wide-ranging conversation about what artificial intelligence simply cannot do — and why that matters more than ever for today's leaders and organizations.

TIMESTAMPS

0:00 — Intro

0:30 — What AI Isn’t Good At

4:05 — How AI Could Change Leadership

7:55 — On Building Community

12:05 — How WW Approaches AI

14:25 — Anthropic, OpenAI, and the Pentagon

18:25 — AI in Communications

24:30 — Growth Is In the Struggle

27:30 — Work Wisdom’s AI-Free Substack

29:40 — Seal of Originality?

31:23 — AI & the Future of Management