<p>Humans are communicators. We always have been. Throughout history our communication channels have changed, but the desire for connection remains as strong as ever. That’s why modern channels are so important, and why you need to be where your customers are.</p>

Humans are communicators. We always have been. Throughout history our communication channels have changed, but the desire for connection remains as strong as ever. That’s why modern channels are so important, and why you need to be where your customers are.

What Are Modern Channels? (and Why You Need to Care)

Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. 

Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it’s a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. 

The Copernican Shift. Mapping perception to reality since 1543.

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Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it’s a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. The Copernican Shift. Mapping perception to reality since 1543.

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What Are Modern Channels? (and Why You Need to Care)

What Are Modern Channels? (and Why You Need to Care)