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Even honest people will commit insurance fraud if they can strongly justify it. Matthew Smith, Executive Director at the Coalition Against Insurance Fraud, warns insurance companies to be aware of their behavior during COVID-19. Actions taken today could backlash on the business after the crisis. He answers to the question: what might be the long-tail impacts of COVID on insurance?
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Even honest people will commit insurance fraud if they can strongly justify it. Matthew Smith, Executive Director at the Coalition Against Insurance Fraud, warns insurance companies to be aware of their behavior during COVID-19. Actions taken today could backlash on the business after the crisis. He answers to the question: what might be the long-tail impacts of COVID on insurance?