Dr. Marcus Collins, an author and clinical professor of marketing at the University of Michigan, is an expert on culture and how it influences human behavior. As both an academic and a practitioner, his strategies and creative contributions have led to hugely successful activations for clients like McDonald’s, Google, and even pop superstar Beyoncé.

On this episode of On Scope, Marcus joins host Mike Berberich to unpack why brands so often misinterpret culture and how marketers can move from chasing popularity to facilitating meaningful connection with consumers. Together, Mike and Marcus explore why understanding brand purpose — or brand conviction, as Marcus prefers to call it — is so crucial to successfully engaging in culture, why treating culture as a monolith flattens nuance and strips marketing of authenticity, the biggest lessons Marcus learned while spearheading Beyoncé’s digital strategy, and how employees lower down on the corporate ladder can positively affect their own company’s internal culture.

On “News You Might Have Missed,” Mike and show producer Ryan Dinger discuss a report from ADWEEK that Spotify is debuting carousel ads and branded playlist takeovers on its app. This news from Spotify, plus pricing trends on platforms like Netflix, has Mike and Ryan wondering if we’re witnessing the death of premium content, with consumers seemingly being nudged toward ad-supported experiences. The pair highlight some potential concerns for advertisers in this new reality — including how audiences entering ad tiers may be resentful, more sensitive to interruption, and less tolerant of lazy or repetitive creative — and offer some thoughts on how brands might engage these spaces without incurring consumer ire.

As you’ll learn during this episode, culture moves quickly, and the cost of getting it wrong is real. The best marketers build stronger cultural instincts by learning from people who are doing the work at the highest level. ANA National Industry Conferences put marketers in the room with CMOs and senior leaders shaping what’s next, with practical takeaways and connections that carry beyond the event. Check out the full lineup of upcoming conferences by visiting www.ana.net/conferences.

Have a topic idea or guest suggestion for On Scope? Let us know by emailing [email protected].