In this episode of the Big Small Business Podcast, we sit down with Brittany Hendrix—founder of BIEN and a leader in the influencer management world. Brittany shares how she went from teaching middle school to building a thriving agency that represents top-tier influencers. We unpack what business owners can learn from the influencer industry—from branding and authenticity to audience engagement and long-term growth. Whether you’re running a local service business or scaling a startup, this conversation is packed with insights on how to humanize your brand, create loyal customers, and leverage social media with purpose.

Follow Brittany: @bientheagency | bientheagency.com