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Customer-Centricity: Beyond Buzzword, Embracing Reality
Forget lip service – 2024 demands genuine customer obsession. Personalization isn't a perk, it's the expectation. Businesses must anticipate needs, deliver hyper-relevant experiences, and build communities around shared values.
By thecreativetalkpodcast5
66 ratings
Customer-Centricity: Beyond Buzzword, Embracing Reality
Forget lip service – 2024 demands genuine customer obsession. Personalization isn't a perk, it's the expectation. Businesses must anticipate needs, deliver hyper-relevant experiences, and build communities around shared values.