Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions and more are answered in this podcast.

Episode 008-What Control Charts Tell You

Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.

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Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.

Interview with Business Profits Radio

Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?


Why Healthcare Quality Stinks in America

Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the American version of Japan's successful approach to improving products and processes.


Episode 027-American Kaizen

What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.

Episode 026-Tough Times and Lean Six Sigma

There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.

Episode 008-What Control Charts Tell You

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