The Enablement Brew

What "Customer Success" is all about with Colin Spence


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Colin Spence joins me on the podcast today to talk about customer success: what it is and isn't and why it's such a hot topic among SaaS businesses!

You’ll Learn:

1. What Customer Success is and isn't
2. How Customer Success can be more commercial
3. Why the happiness of the end client is the key to success

About Colin Spence

Colin Spence is an experienced Customer Success leader responsible for Silverfin's Global customer success. With overseas experience in both multinational Fortune 50 organisations and hypergrowth start-ups, Colin's ambition is to lead world class Customer Success teams.

https://www.linkedin.com/in/colin-spence

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The Enablement BrewBy Malvina EL-Sayegh & Carly Lehner