In today's unscripted episode, I dive into the rise of AI agents and what customers are actually saying about them. While AI is becoming more powerful, not all users are thrilled with their experiences. I break down the good, the bad, and the frustrating realities of AI agents—where they excel, where they fall short, and how businesses should think about integrating them. If you're curious about the future of AI in real-world applications, this episode is for you!