Join Mike Pastore, Editorial Director at MarTech, and Holden Bale, Global Head of Experience & Commerce at Merkle, as they discuss what sets customer experience leaders apart from CX laggards.    Host: Mike Pastore, Editorial Director, MarTech  Guest: Holden Bale, Global Head of Experience & Commerce, MerkleThis podcast is produced by <a href='https://www.martech.org'>MarTech</a>, a <a href='https://www.thirddoormedia.com'>Third Door Media</a> property.

Join Mike Pastore, Editorial Director at MarTech, and Holden Bale, Global Head of Experience & Commerce at Merkle, as they discuss what sets customer experience leaders apart from CX laggards. Host: Mike Pastore, Editorial Director, MarTech Guest: Holden Bale, Global Head of Experience & Commerce, Merkle This podcast is produced by MarTech, a Third Door Media property.

Join Mike Pastore, Editorial Director at MarTech, and Holden Bale, Global Head of Experience &amp; Commerce at Merkle, as they discuss what sets customer experience leaders apart from CX laggards.&nbsp; &nbsp; Host: Mike Pastore, Editorial Director, MarTech&nbsp; Guest: Holden Bale, Global Head of Experience &amp; Commerce, MerkleThis podcast is produced by <a href="https://www.martech.org" rel="noopener noreferrer">MarTech</a>, a <a href="https://www.thirddoormedia.com" rel="noopener noreferrer">Third Door Media</a> property.

What CX leaders do that laggards don't

As publishers turn to low-value and AI-generated content, they’re missing out on authenticity and original points of view.&nbsp; Conversations with MarTech is a new series highlighting interesting points of view and interesting roles in the marketing and marketing operations space. Season 1 of Conversations with MarTech debuts in January 2025. The premier season has already recorded five episodes, including: <ul><li>Kara Heater, Director of Marketing for the Savannah Bananas baseball club (What can marketers learn from the Savannah Bananas?)</li><li>Mark Stouse, CEO of ProofAnalytics (What do C-level executives think of their GTM strategies?)</li><li>Len Devanna, VP of Customer Experience&nbsp; of Cortico-X. (Voice agents will change how you think about your brand and website)</li><li>Natalie Silverstein, Chief Innovation Officer, Collectively. (How influencer marketing became an essential channel)</li><li>Mike Rizzo, founder, MarketingOps.com (Want to understand marketing ops? Talk to this guy)</li></ul> Subscribe to keep up-to-date on all things Conversations with MarTech!

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As publishers turn to low-value and AI-generated content, they’re missing out on authenticity and original points of view.  Conversations with MarTech is a new series highlighting interesting points of view and interesting roles in the marketing and marketing operations space. Season 1 of Conversations with MarTech debuts in January 2025. The premier season has already recorded five episodes, including: Kara Heater, Director of Marketing for the Savannah Bananas baseball club (What can marketers learn from the Savannah Bananas?)Mark Stouse, CEO of ProofAnalytics (What do C-level executives think of their GTM strategies?)Len Devanna, VP of Customer Experience  of Cortico-X. (Voice agents will change how you think about your brand and website)Natalie Silverstein, Chief Innovation Officer, Collectively. (How influencer marketing became an essential channel)Mike Rizzo, founder, MarketingOps.com (Want to understand marketing ops? Talk to this guy) Subscribe to keep up-to-date on all things Conversations with MarTech!

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What CX leaders do that laggards don't

What CX leaders do that laggards don't