Having difficult conversations about race, diversity, inclusion, equity, performance, restructuring and team dynamics are oftentimes necessary--but oh SO uncomfortable! How do you navigate the minefield and know what to say and do? Join Keisha A Rivers, President and Chief Outcome Facilitator of The KARS Group LTD as she outlines several key considerations and provides actionable steps that will assist you in creating safe spaces where people can be heard and their voices valued through the Art, Science & Psychology of Communication--Style and Substance.