Everyone has expectations. There are certain levels of trust and distrust with every business and every relationship. How you design your environment and the words that you use can establish expectations. We have some great examples of doing it right and doing it wrong. 

This episode was full of surprises with a first appearance of Shayla a new partner with Wenatchee Insurance Agency,

We also had Brandon Smith of Wenatchee Computer make a guest appearance. 

Along with Matt and Suzie from Suzie Health Solutions. 

It was a room full of small business.