Measure, Understand and Improve Customer Experience in Real Time.One simple message and motto of CustomerSure Owner Guy Letts, who joins us in this weeks podcast to talk all about Net Promoter Score, CSAT, Customer Effort Score and all the other buzzwords around how your clients actually feel about your service.Contact Harlands Accountants / The Evolving Accountant Tweet us at @Harlands_NE Give us a follow on LinkedIN Give us a Like on Facebook Email us at [email protected]...