[email protected] | 212.731.4230 | Book an Appointment Here (34) Madhur Duggar | LinkedIn

What does a Best-in-Class MSP look like? To find out the answer to this question and many more, I have on my show today the man himself, Peter Kujawa, EVP and GM at Service Leadership and IT Nation. Founded in 2001 by Paul Dippell and acquired by ConnectWise in 2020, Service Leadership does some of the most comprehensive benchmarking work in the IT services space including around MSPs. If you like data based decisioning around MSPs, this is your stop. Listen in!    

Here are some of the key topics and questions discussed on this podcast

• What is Service Leadership and How is it Helping the MSP Community?
• What Does SL Use to Benchmark MSPs?
• Does Size Matter to be a Best-in-Class MSP?
• What Does Best-in-Class Look Like for 
  1. Topline Growth
  2. Gross Margin
  3. EBITDA
• What Does it Mean to be Operationally Mature at SL? 
• Does Location Matter to be Best-in-Class?
• What Advice does Peter Have for MSPs?
• Should You Run Your Business As if You Were Getting Ready to Exit?
• What Are Some Key Risks and Opportunities You Should Be Thinking About as an MSP Founder?   

Reach to Madhur at [email protected] or 212.731.4230 

Book an Appointment with him on his LinkedIn at www.linkedin.com/in/madhur-duggar

Check out Excendio Advisors and our amazing content at www.excendio.com

Reach out to Peter Kujawa on his LinkedIn at (32) Peter Kujawa | LinkedIn 

www.linkedin.com/in/madhur-duggar