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Business analysts help guide businesses in improving processes, products, services, and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.

So what a salesforce business analyst do?

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Fortune 500 Companies and Government Agencies. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post-deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions while learning and growing your skillset.

Key roles and responsibilities of Salesforce business analyst

Number 1

Work with clients and end-users to gather, understand, and define business requirements

Number 2

Develop user stories, and to-be process flows to support the design and development of Salesforce solutions for our clients

Number 3

Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories

Number 4

Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

Number 5

Collaborate with developers to test and verify that solutions will meet the business requirements

Number 6

Participate in key meetings with clients, including requirement sessions, system demos, user acceptance testing, and end-user training