In this phenomenal episode of #TMTLpodcast Ron Kaufman shares foundational concepts on what does is really take to be a thought leader?

Ron is one of the world's top 10 recognised gurus in the world of Customer Service. He has built his thought leadership or genuine thinking, as he says, over the last 3 decades. How did he do it? How did he become a recognised thought leader? How did he stay undistracted for so many years? how did he build his community who follow him as their thought leader?

In this episode, Ron points out to the fundamentals that can help us understand ourselves better and also offers contrarian view point on why everyone should not be a thought leader!

This episodes is full of a-ha moments and the one that challenges our understanding about building thought leadership.

Know more about Ron's phenomenal work in the domain of Uplifting Service Cultures and Customer Service here:

https://ronkaufman.com

https://www.youtube.com/c/RonKaufmanNow

Connect with him on  https://www.linkedin.com/in/ronkaufman/

Thank you for listening!

You can connect with the host - Surbhi Dedhia - on LinkedIn to share ideas and thoughts on building your #thoughtleadership

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