<a href="https://www.linkedin.com/in/baltoceo/">Marc Bernstein</a> and <a href="https://www.linkedin.com/in/shephyken/">Shep Hyken</a> discuss amazing customer experiences, dealing with customer problems and how to amaze a customer.  
Shep Hyken is the Chief Amazement Officer at Shepard Presentations, and author of <a href="https://smile.amazon.com/Ill-Be-Back-Shep-Hyken/dp/1640953019/ref=sr_1_fkmr1_1?dchild=1&keywords=ill+be+blacksheep+hyken&qid=1623879224&sr=8-1-fkmr1">"I'll Be Back: How To Get Customers To Come Back Again And Again"</a> You can check his <a href="http://hyken.com/">website</a> to see his work on creating an amazing customer experience.

Marc Bernstein and Shep Hyken discuss amazing customer experiences, dealing with customer problems and how to amaze a customer. Shep Hyken is the Chief Amazement Officer at Shepard Presentations, and author of "I'll Be Back: How To Get Customers To Come Back Again And Again" You can check his website to see his work on creating an amazing customer experience.

<a href="https://www.linkedin.com/in/baltoceo/" rel="noopener noreferrer">Marc Bernstein</a> and <a href="https://www.linkedin.com/in/shephyken/" rel="noopener noreferrer">Shep Hyken</a> discuss amazing customer experiences, dealing with customer problems and how to amaze a customer. &nbsp;
Shep Hyken is the Chief Amazement Officer at Shepard Presentations, and author of <a href="https://smile.amazon.com/Ill-Be-Back-Shep-Hyken/dp/1640953019/ref=sr_1_fkmr1_1?dchild=1&amp;keywords=ill+be+blacksheep+hyken&amp;qid=1623879224&amp;sr=8-1-fkmr1" rel="noopener noreferrer">"I'll Be Back: How To Get Customers To Come Back Again And Again"</a> You can check his <a href="http://hyken.com/" rel="noopener noreferrer">website</a> to see his work on creating an amazing customer experience.

What Does It Take To Be Amazing? w/ Shep Hyken

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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What Does It Take To Be Amazing? w/ Shep Hyken

What Does It Take To Be Amazing? w/ Shep Hyken

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