In this episode of Hotel Moment, host Karen Stephens is joined by Caryl Helsel, Founder and CEO of Dragonfly Strategists.
Join them as they:

• Explore what guest mapping is and why it’s beneficial
• Define a powerful revenue strategy
• Shine a light on some successful revenue strategy transformations from across Caryl’s career
• And more!

Caryl Helsel is an experienced hospitality commercial and IT strategy leader with over thirty years of experience and leadership in the hospitality industry. She is currently the Founder and CEO of Dragonfly Strategists, where she and her team advise hospitality companies to optimize revenue through effective strategies, operations, and technology solutions. Caryl serves on the St. Jude Digital & Innovation Advisory Council and has published multiple industry-leading books and white papers.
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Connect with Caryl  here:

• LinkedIn
• Dragonfly Strategists

Connect with Karen here:

• LinkedIn
• Revinate

Hotel Moment is presented by Revinate
Produced, edited, and published by Fame
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Hotel Moment Podcast is handcrafted by our friends over at: fame.so

Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.

Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:

• Innovation in hospitality technology
• Guest experience transformation
• Revenue optimization strategies
• Emerging industry trends

Express your interest in being a guest →
Check out the three most downloaded episodes:

• Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler 
• Guests define what luxury means today | with Shannon Knapp
• Your commercial strategy as an evolution and not a revolution | with Jennifer Hill