Around the world and across sectors, a rapidly growing number of workers are dependent on mobile devices to do their jobs. Yet research shows that, on a weekly basis, 50 percent of workers experience technological issues that get in the way of their work. Why is that number so high, and what challenges do IT professionals face when it comes to troubleshooting and preventing problems? On this episode of The Big REthink, Gary Lee, chief revenue officer for B2M Solutions, joins host Barry Ross to discuss. Plus, they consider the impact of technological issues on businesses’ bottom line and the consumer experience.